Whether you have an in-house staff of IT professionals that need to focus on more significant projects or you’re an executive nervous about data breaches, working with a managed service provider can help your business get back to what’s important – growth!

But what does it mean to have managed services, and what is a managed service provider? Let’s take a look. 

How Does an MSP (Managed Service Provider) Work?

Managed services refer to the proactive management and maintenance of a company’s IT infrastructure. This management can include monitoring and maintaining servers and networks, managing software updates, and providing IT support. A managed service provider or an MSP offers these managed services.

Many small to mid-size businesses hire MSPs to help their organization improve operations. Working with an MSP improves risk management giving the company a partner with specific industry knowledge around cybersecurity and compliance issues.

Since you won’t have to worry about those security and compliance issues, you can return to growing your business. 

What Does an MSP Do? 

An MSP deploys unique software platforms known as Remote Monitoring and Management tools or RMMs. RMM tools allow MSP techs to monitor IT infrastructure, giving the business faster issue resolution, improved cybersecurity, and peace of mind.

Using the RMM tools, an MSP typically does the following:

  • 24/7 monitoring and alerting
  • Remote IT support
  • Software updates and patches
  • Backup and disaster recovery
  • Network management

The Benefits of Managed Services

Working with an MSP can help your business return to what’s essential. You don’t want to worry about cyber-attacks and phishing scams when there’s more important work. Here are just a few of the benefits of managed services:

  • Cost savings: By outsourcing IT management to an MSP, businesses can save money on hiring and training in-house IT staff.
  • Improved efficiency: MSPs are experts in their field and can often resolve issues more quickly and efficiently than in-house staff.
  • Increased security: MSPs can provide comprehensive security solutions and stay current with the latest threats.
  • Scalability: Managed services can quickly scale up or down to meet a business’s changing needs.

The key takeaways are that working with an MSP provides security by employing fast IT solutions while keeping overall costs down, which means keeping your customers happy. 

What is the Cost of Managed Services 

The cost of working with an MSP will vary depending on the size of the business and the business needs. However, a managed service agreement or MSA outlines the price and what the company can expect from the MSP. 

Within the agreement, the client will see the price of the services, the response time, and any dedicated reps associated with the client. 

How Do I Know When I’m Ready to Hire an MSP?

Deciding to work with an MSP can seem like a daunting challenge. But here’s a straightforward workflow to help make your decision. Do any of these sound familiar? 

“We have too many service outages and too much system downtime.”

“We overspend our budget because we don’t know what we have or how it’s performing.”

“We keep losing valuable data because of inconsistent technology and slow response times.”

If so, it may be time to purchase managed services! 

The ONE 2 ONE Approach to Managed IT Services 

ONE 2 ONE Managed Services give organizations the confidence they need to grow. When you partner with ONE 2 ONE, you can expect the following:

  • Top cybersecurity safeguards and monitoring
  • Experts at the ready to provide assistance
  • Guidance to develop a modern, scalable tech stack
  • Proven processes to secure your technology and team from threats

The proven process for success begins with a 15-minute assessment. This assessment identifies critical issues and security risks in your organization. Once you complete the assessment, you’ll come away with actionable steps to address the critical security issues brought up in the evaluation.  So, what are you waiting for click the button below to set up an assessment.

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