Transforming Manufacturing, Healthcare, and More with IT Solutions



You should have confidence you’ve hired the right expert.

Here’s how: Your expert IT solutions service provider has a duty to deliver the services they promise. But it doesn’t end there. They should also make sure you understand their processes and why they make the recommendations they do.


Get Started in Three
Easy Steps

15 Minute Assessment Call

Together we identify and discuss your core problems.

45 Minute Action Review

Based on your assessment results, we create a customized action plan ready for immediate execution.

Take Action

The final step is a welcome kickoff where you meet the team and begin the implementation process.

What Our Clients Say


Meet Your IT Team

  • Chuck Minguez

    Chuck Minguez

    Digital Marketing Specialist

  • Ben Salter

    Ben Salter

    Lead Service Engineer

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    Todd Meyer

    Service Specialist

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    Jamaal Calloway

    Pro Services Architect

  • Kyle Schofield

    Key Account & Sales Dev. Manager

  • Traci Bowers

    Traci Bowers

    Pro Services Team Lead

  • Korey Grim

    Service Coordinator

  • Rayvon Scott

    Rayvon Scott

    Service Technician

Chuck Minguez

Chuck Minguez

Digital Marketing Specialist

Favorite Snack One of my all-time favorite snacks is apple slices with peanut butter – so good! Some people collect stamps, some people collect dogs… is there anything YOU collect? Records. At one time, I had over 5k vinyl. Over the years, I’ve cut back but still have a decent collection of records. What is your relation to Lancaster? In August of 2022, my family moved to Lancaster. However, I’ve always had family living in Lancaster City or within the greater Lancaster area. Going back to the ’80s, we would visit family in Holtwood. Maybe you’re a rock star, maybe you’re a birdwatcher, or maybe you’re just a couch potato – we don’t judge. What do you like to do outside of work? Outside work, I enjoy spending time with my four children. You’ll find us hiking around the many beautiful areas in Lancaster. Give us a fun fact that people may not know about you. During my undergrad, I worked for the manager of the world-famous York, PA band Live. Part of my role was to digitize early analog recordings of the band including video footage of some of their earliest live shows.
Ben Salter

Ben Salter

Lead Service Engineer

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Todd Meyer

Service Specialist

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Jamaal Calloway

Pro Services Architect

Kyle Schofield

Key Account & Sales Dev. Manager

Favorite Snack
I am a savory snacker – cheese, crackers, chips, meats and the like. If it is sweet it must have peanut butter… lots of peanut butter.

Some people collect stamps, some people collect dogs… is there anything YOU collect?
Oh man, I have too many collections. A few are: old straight razors that I refurbish, old wind/brass instruments that I restore, any old instrument that looks cool, and old Star Wars Lego sets.

What is your relation to Lancaster?
I grew up in NJ and we spent a lot of time in this area especially when I was younger and it always had a pull on me. When an opportunity for my wife opened up down here we made the decision to move down!

Maybe you’re a rock star, maybe you’re a birdwatcher, or maybe you’re just a couch potato – we don’t judge. What do you like to do outside of work?
I can usually be found in my music studio recording or refurbishing instruments, or in the kitchen experimenting with a new meal. I also enjoy urban exploration and photography, but not when it is 100 degrees out 🙂

Give us a fun fact that people may not know about you.
One time I drove 4 sitting members of congress to an Applebees, with 2 of them in the trunk of my Tahoe (by choice!)… but that’s a story for another time.

Traci Bowers

Traci Bowers

Pro Services Team Lead

Favorite Snack
Pretzels, granola with dried fruit, sour gummies

Some people collect stamps, some people collect dogs… is there anything YOU collect?
Beauty & Skincare products

What is your relation to Lancaster?
I live in York and have worked in Lancaster for the last 21 years.

Maybe you’re a rock star, maybe you’re a birdwatcher, or maybe you’re just a couch potato – we don’t judge. What do you like to do outside of work?
Outside of work my husband and I and our Boxer, Kate spend ample time at our second home (referred to as the cabin) on Penn’s Creek where a perfect day is sitting in the sunshine, reading a book and watching the eagles and herons on the creek. Outside of that, cozy days in front of the fire both at the cabin and at home, reading or watching true crime documentaries is what helps me recharge. We also enjoy trying out new and often elaborate recipes on the weekends.

Give us a fun fact that people may not know about you.
This one was hard so I polled my friends :). General consensus is that I have mastered the art of the “snack”. I make random elaborate snack trays that are more like full meals.

Korey Grim

Service Coordinator

Favorite Snack
Soft Pretzels

Some people collect stamps, some people collect dogs… is there anything YOU collect?
Not a collector

What is your relation to Lancaster?
Moved to downtown Lancaster late 2018

Maybe you’re a rock star, maybe you’re a birdwatcher, or maybe you’re just a couch potato – we don’t judge. What do you like to do outside of work?
Video games! I love playing games online with my friends or with my fiancé.

Give us a fun fact that people may not know about you.
I was a live host for my university’s local radio station for just under 4 years.

Rayvon Scott

Rayvon Scott

Service Technician

Favorite Snack
Grapes, Cheese, Cashews, Baby Carrots

Some people collect stamps, some people collect dogs… is there anything YOU collect?
Geek novelties (Star Wars, MCU, GOT, etc.)

What is your relation to Lancaster?
I moved to Lancaster in January of 2021

Maybe you’re a rock star, maybe you’re a birdwatcher, or maybe you’re just a couch potato – we don’t judge. What do you like to do outside of work?
As of late, education is my other life.

Give us a fun fact that people may not know about you.
When I was a bar manager in Fells Point, I started a comedy night and was blessed to have Tony Woods (from BET’s ComicView and Def Comedy Jam) perform three times on my stage.

IT Solutions provided by Michael and Traci

Digital Transformation Services

Cybersecurity

Our approach simplifies cybersecurity by using the U.S. National Institute of Standards and Technology (NIST) Cybersecurity Framework. The Cybersecurity Framework helps organizations understand and manage cybersecurity risks.

Managed IT

We’re your de facto IT Department, from the Chief Technology Officer strategist all the way down to your help desk technician. As a Managed IT support client, you’ll get our lightning-fast Network Operations Center (NOC) monitoring, alerting services, and our friendly IT Service Desk team.

Co-Managed IT

We augment your in-house IT staff with experts, including backup techs, to increase your uptime. We’re also prepared to meet your IT security challenges and optimize your systems.


The ONE 2 ONE Difference

ONE 2 ONE does more than provide managed services for the Lancaster, PA area. We are dedicated to serving our customers and taking them on a journey to empowerment. Our team educates the companies we work with to understand their technology. ONE 2 ONE values:

  • “We” over “me”
  • Delivering personal service
  • Being transparent and honest
  • Building partnerships based on trust
IT Solutions provided by Andrew and Rayvon

Tickets Resolved Annually

Customer Retention

Devices Supported

Minutes Average
Response Time

Years in the Business


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Personalized IT solutions to help both private and public organizations flourish.

IT Solutions for Distribution

Distribution IT Services

Keep tabs on every item throughout the entire supply chain so you can avoid delays and keep customers informed.

IT Solutions for Business

Professional IT Services

Take advantage of the cost and efficiency benefits of outsourcing your IT and get expert help with in-house configuration, training, and implementation.

IT Solutions for Government

Government IT Services

Our government clients trust us to deliver secure, reliable, and powerful technology solutions with optimum value for their approved budget.

IT Solutions for Healthcare

Healthcare IT Services

Update your legacy IT to provide better patient services, increase staff efficiency, and reduce exposure to growing and advancing your IT Compliance.

IT Solutions for Manufacturing Companies

Manufacturing IT Services

Streamline operations and get peace of mind knowing your systems are backed and ready to stay online in the face of any event.

IT Solutions for Non Profits

Not for Profit IT Services

Upgrade your IT services so you can work smarter, extend your influence, and connect donors, sponsors, and volunteers with less friction.


We Make IT Support Painless

“We were looking for a partner to team with on our IT functions, and Nick at ONE 2 ONE stepped up and has been a great partner to the Parking Authority throughout the years.”

Larry Cohen

Executive Director

“They are very responsive to phone calls, to emergencies, whether it be during the day or evenings, weekends. We love working with them.”

Mike Reynolds

General Manager


Make confident decisions with our team by your side.

Businesses can make bad decisions or no decisions when they lack the information they need to act. We understand, and it’s the reason we’ve built our business around educating and empowering.

You don’t need to become a technical expert, but you do need to understand what you’re getting and why it’s important before you can take action.

The ONE 2 ONE process is focused on building trust through transparency, patience, and joint ownership. We don’t move forward until we know you’re confident.


ONE 2 ONE takes the guesswork out of IT services so you can move your business forward with confidence.