Signing up for IT outsourcing should be easy. You’ve got a business to run and targets to hit. You can’t wait for long, drawn-out proposals and onboarding processes.
For the last twenty years, ONE 2 ONE has offered Co-Managed and Managed IT services for businesses throughout the Tri-State region. We provide solutions based on the results of a personalized NIST assessment combined with the number of endpoints, e.g., Workstations, Servers, and Devices.
The overall process is effective and fast. Below, we’ll share an example of what clients could expect when they sign up for our Total Care with EDR services.
Step 1: Your Help-Desk Response Time
Upon completion of your NIST self-assessment and the collection of total endpoints, you’ll begin your IT journey by choosing the level of help-desk response time that works best for your business. Below, you’ll find the three SLAs we offer.
IT Option 1: 24/7 – 365
IT Option 2: 7 am to 6 pm Monday – Friday
IT Option 3: 8 am x 5 pm Monday – Friday
Step 2: Basic Entry Security Services
After signing up for the SLA that works for you, the next step is understanding the basic tech stack deployed into your IT environment. Below are the essential entry-level security tools that ONE 2 ONE recommends for all businesses.
Secure Agent Deployment:
Encrypted Password Management Tools:
DNS / Web:
Step 3: Account Management Services
Now that you have decided on an SLA and understand the essential security tools deployed let’s talk about account management. When you sign up for IT outsourcing, you need a strong team!
ONE 2 ONE’s mission is to empower companies to understand how business and technology goals align. For this reason, every client is assigned an account manager who will work with your team to grow the business and secure your IT environment.
Meet the Account Management Team
Elaine WillisKey Account Manager
Alison PijarHead of Account Management
Shana TheimerAccount Manager Coordinator
Chuck MinguezSales Development Rep
Michael KurtzSenior Account Manager
Account Management Services Include
Dedicated Client Relations Rep:
Strategic IT Business Planning:
Signing Up for IT Outsourcing
So, there you have it, the ONE 2 ONE Solution for IT Outsourcing. The process is super simple yet highly educational and practical.