If you’re a CFO at a small to midsize business, you’re probably used to stretching every dollar. You’ve got spreadsheets, projections, and forecasts all pointing to one goal: make smart decisions with the company’s money. But when it comes to IT, the numbers don’t always tell the full story.
You’ve likely asked yourself. Are we overspending on tech? Is our internal IT team really the most cost-effective way to run things? What’s the real ROI here?
In this post, we’re going to dig into all that. Specifically, how outsourcing IT can actually improve your ROI and what the true cost of managed IT services looks like. No jargon. No fluff. Just real talk about how to get more value from your tech investments. By the end, you’ll have a clearer idea of what IT outsourcing could mean for your bottom line, and if it’s worth exploring for your business.
Let’s Start with the Problem: Your IT Might Be a Money Pit
Your company has one or two in-house IT folks. They’re sharp, but they’re always juggling fires—password resets, outdated software, and laptops that crash at the worst moments. They’re stretched thin. And when something big goes wrong? You end up calling a third-party vendor anyway and paying premium emergency rates for it.
Now add up the salaries, benefits, training, software, hardware, downtime, and vendor surprises. The cost of that setup? It’s probably a lot more than you think. But because it’s all spread out across different line items, it’s hard to see the true total.
That’s where managed IT services come in.
What Are Managed IT Services, Anyway?
In plain English, managed IT services mean hiring a company (like us at ONE 2 ONE) to handle your IT needs for a predictable monthly fee. Instead of paying for surprises, you get a team of pros who monitor your systems 24/7, fix problems before you even know about them, and keep your tech running smoothly.
Think of it like switching from owning your own car, with all the maintenance headaches, to using a reliable rideshare service that just gets you where you need to go, no breakdowns, no gas station stops, no surprise repairs.
So What’s the ROI? Let’s Break It Down
Let’s say your internal IT setup costs $150,000 a year (between salary, tools, downtime, etc.).
You bring in a managed IT partner at $7,000/month. That’s $84,000/year. But that $84k includes everything: support, security, backups, updates, strategic planning, and more. You’re not just buying tech help. You’re buying peace of mind, better uptime, and fewer emergencies.
And here’s the kicker. When IT runs better, your whole company runs better. Less downtime. Fewer cyber risks. Faster onboarding. Quicker response to customer needs. It’s not just saving money, it’s unlocking potential.
“But What If We Grow?”
That’s one of the best parts. Managed IT services scale with you. Let’s say your company doubles over the next two years (wouldn’t that be nice?). A good IT partner grows right alongside you, without the growing pains. No long hiring cycles. No scrambling to figure out how to support 10 new employees. It just works.
The Cost of Managed IT Services Is Only One Piece. Value Is the Rest
Yes, the cost matters. And you should absolutely compare apples to apples. But the real question is: What are you getting for what you spend?
When you go the managed route, you’re not just paying for someone to reset passwords. You’re investing in uptime, security, scalability, and strategy. You’re freeing up your internal resources to focus on growth, not glitchy servers. And maybe most importantly, you’re putting a fixed, predictable number on something that’s historically been anything but predictable.
At ONE 2 ONE, we’ve worked with businesses just like yours to turn IT from a cost center into a driver of ROI. We’re not here to sell you stuff you don’t need. We’re here to help CFOs make smarter decisions about tech. Ones that actually support the business goals.
Want to Dig Deeper?
If you’re curious about what this could look like for your company, we put together a page that breaks it all down. Real examples. Real benefits. A clearer view of what the cost of managed IT services really means for ROI.
Check out the landing page here (No pressure, just useful info.)