Calling all HR and operations professionals—how many times are you chasing down team members to follow a process or answering the same question over and over again? Where’s our PTO policy? How do I onboard a new employee?
Your time is too valuable for that. It’s time to stop repeating yourself and start leveraging Microsoft Copilot for HR—a powerful AI assistant that brings clarity, consistency, and serious time savings to your business.
What Are Copilot Agents—and Why HR Teams Should Care
In this video, we introduce something called a Copilot agent. These are custom prompts you can build right inside Microsoft Copilot to automate frequently asked questions across your organization.
Whether your team is in the office or on the go, Copilot agents work seamlessly in Microsoft Teams, on desktop or mobile. These HR automation tools can be configured to respond exactly how you want, using your real company policies and procedures stored in SharePoint.
The result? Consistent answers delivered in seconds, no matter who’s asking.
Use Case: Automating HR Policy and Procedure Access
Let’s break this down with a real-world example. In our demo, we’ve created two Copilot agents—one for HR policies and another for ONE 2 ONE internal procedures.
The HR Policy agent connects to a SharePoint folder containing the company handbook in PDF format. When an employee asks, “What is our PTO policy?” inside Copilot in Microsoft Teams, the agent instantly scans the document, finds the answer, and responds with accurate information. You can even configure it to send the employee a copy of the full handbook for reference.
On the procedures side, the second Copilot agent links to another SharePoint directory filled with company processes. Employees can ask things like, “How do I create a new user?” and Copilot will instantly search all relevant files and return the proper step-by-step response—just like a digital HR assistant.
This is more than a timesaver—it’s a smart, scalable way to ensure your policies are followed correctly and consistently.
Ready to Set It Up? We’ll Help.
To get the most value out of Microsoft Copilot, it needs to be configured properly within your Microsoft 365 environment. That’s where ONE 2 ONE comes in. As a managed IT and cybersecurity provider based in Lancaster, PA, we help businesses set up, customize, and deploy Microsoft Copilot for HR and operations teams.
We’ll make sure your SharePoint directories are ready, your prompts are aligned with your policies, and your team is equipped to use Copilot with confidence.
Is Microsoft Copilot Worth It for HR?
Imagine reducing interruptions, speeding up onboarding, and getting your team aligned—all for about $30/month per user. When you consider how much time and confusion that eliminates, Microsoft Copilot becomes a no-brainer.
If you’re an HR or operations leader looking for AI tools that actually make your job easier, now’s the time to act.
Let’s Talk
We’ll help you set up Microsoft Copilot the right way—so your HR team can focus on people, not paperwork.