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ACCOUNT MANAGER

GROW WITH US

ONE 2 ONE is one of the region’s fastest growing IT companies – with plenty of growth opportunities for your career!

We take a proactive and business-oriented approach to IT management and strive to deliver a 5-Star IT Experience. Our focus is educating, empowering, and serving our clients. Currently, we are in search of a motivated and service-minded account management professional to join our team!

EXPECTATIONS

As an Account Manager at ONE 2 ONE, you are primarily responsible for retaining and growing our existing client base.  You will manage a set number of assigned customer accounts, working to build and foster these key client relationships.  

You will work closely with our delivery teams to onboard new clients and set the tone for ongoing relationship management.  This role will also prepare and execute on long-term and strategic technology plans and regularly meet with customers to stay connected to their business needs.  The role requires exceptional relationship management skills and a strong sales acumen, preferably in the IT industry.  

 

Your role functions include:

  • Entry Tier Account Management
  • Entry Tier Client Inside Sales
  • Entry Tier Client Customer Services
  • Entry Tier Client Dollar Retention
  • Entry Tier Client Quarterly Business Reviews

Characteristics

Our right fit Account Manager thrives in a fast-paced, collaborative environment, is driven by helping others, and consistently delivers a 5-star experience to clients through responsive and friendly communication.  Also important is a sense of innate curiosity and self-motivated work ethic.  

CORE COMPETENCIES

Experience

  • Bachelor's-level degree and technology experience are required 
  • Minimum of 2 years of client account management experience 

Skills

  • Strong business acumen with client-focused attitude
  • Excellent time management and organizational skills
  • Impressive verbal, written, and communication skills
  • Strong proficiency with Microsoft Office products 
  • Experience with CRM software preferred
  • Demonstrated experience in a quote-driven sales environment 

 

WHY WORK WITH US?