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Managed Services

What is An MSP?



Managed Service Providers (MSPs) offer a variety of services that range from simply alerting their customers when issues happen to managing and maintaining all aspects of the client's IT infrastructure.

An MSP manages a customer's computer systems and networks which are either located on the customer's premises or at a datacenter.

On a basic level, an MSP can:
  • Manage your IT Infrastructure
  • Monitor Equipment and Networks for Potential Issues
  • Provide Support for IT Problems
  • Cut Costs and Support or Replace IT Staff
  • Provide Assistance for Day-to-Day Computer Operations by Resolving General Problems and Questions.

The Vigilance MSP Difference

  • Constant Communication When an Issue Arises
  • Solutions That Leverage Your Existing Technology
  • The Ability to Customize Your Support, Never Pay for Services You Don't Need and Won't Use
  • Predictable Costs Based on Your Budget and Needs, With No Surprise Fees or Bills

Our State-of-the-Art Network Operations Center (NOC):
631 South Water Street
  • Generator Backup Power for Critical Systems
  • 24x7 monitoring and response
  • Separate Monitoring, Production, Tech Bench & Deployment Infrastructures
  • 10,000 Square Foot Facility
  • Secured Access to NOC & Data Center


  • Are you ready to save money with Viliance MSP now? Click here to fill out our Infrastructure Survey.
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