When One2One Computer Services was founded in 2001, we focused on sharing our expertise and knowledge to empower our clients. Ten years later, that's still our main focus. We chose the name "One2One" because we wanted a constant reminder that our customers should always benefit from our individualized, personal attention. One2One stands for distinct, one-to-one, premium service that you can count on. One2One is about your satisfaction, and being there for you when you need us.
One2One's expertise covers a variety of information technology operations, such as:
- Risk Assessment & IT Governance
- Business IT & Networking
- Remote Backup Solutions
- Web Hosting & Development
- Automated IT Administration & Monitoring
- Residential Technical Support
- Hardware & Software Procurement
With so many services available in each area, we build partnerships and develop relationships with each client as we help them to work through a variety of IT related needs.
We frequently ask new clients why they were unhappy with their old IT service. Nearly 99% report that their main complaint was that they couldn't ever get in touch with the company when something was wrong. We think that's completely unacceptable.
When you call to get support, you will always speak to a live person, and right away.
Think about it: when you call for repairs on your refrigerator, you are scheduled for a "window of time" during which the technician is supposed to arrive. How often have you waited through that window of time and for hours afterward until the technician shows up?
You shouldn't sit around all day waiting for a technician to repair your IT equipment. That's a major loss of productivity and valuable work time that you won't get back. We'll schedule an appointment with you for an exact time, and we'll arrive at that time to begin work. We'll stay until the work is complete, and we'll keep you updated on the issue.
We're working 24x7 for you. That's the One2One difference.
-Nicholas Paulukow
President / CEO, One2One Inc. |
